Frequently Asked Questions
What is School Places?
School Places is a unique online marketplace that helps families looking for a private or international school find and secure an enrolment at the best fit school.
How much will it cost?
The School Places service is completely free for parents.
How does it work?
Finding a place for your child using School Places is quick, easy, and completely free. Simply contact School Places direct on 1300 221 668 or request a call back by leaving your details in the onsite enquiry form. A Customer Service Consultant will call to discuss your child’s needs and will present you with options for matching schools that have vacancies in the year level, intake year and region you’re looking for. You can then claim a vacancy over the phone or request that the details be emailed so that you can consider the options before making a decision.
When you claim a vacancy with School Places we hold the spot for you and pass your details on to the school to arrange a time to meet. You are under no obligation to formally enrol until you decide if the school is the right fit for your child.
Is there any urgency in me claiming a place?
If you are interested in a school’s vacancy, it is very important that you claim a place for your child there as soon as possible. If a place listed on the website is claimed by another parent, that place is no longer available for your child. Often these places are in short supply and if the partner school has only one vacancy in your child’s year level your child will not be able to take up a place at that school at all.
How do I know my child’s place is confirmed?
Claiming a vacancy via School Places does not confirm your child’s place. Once you have completed the School Places claim process you will receive a confirmation email detailing the next steps in the application process. You will still need to comply with the relevant partner school’s formal enrolment process which may include completion of various forms and attending an interview. Only when the partner school confirms your child’s acceptance is your child’s place confirmed.
Why haven’t I received my confirmation email and how do I obtain a copy?
You will receive a confirmation email once you complete the process to claim a vacancy. If you have not received your confirmation email, please check your “Junk Mail” folder and if it is not there please email firstname.lastname@example.org
What if I decide not to go ahead with the application?
At any time in the process if you decide that the school is not the right fit or that your child is not ready to move, you can withdraw your application or decline the school’s offer. Call us on 1300 221 668 or email email@example.com with your details and we will notify the partner school of any changes.
We’ll do our best to find another option better suited to your child or we'll restart the process once you feel the time is right.
Can I access School Places on my mobile?
You sure can! School Places is mobile formatted and can be used on all mobile phones and tablets.
Is my privacy maintained?
I’ve claimed a place for my child using School Places. When will the school contact me?
Once you have claimed a place on School Places your details will be passed directly on to the school. The school may contact you first, however to fast track the process we recommend you follow up your application with the specific school. Detailed instructions are contained in your confirmation email.
The vacancy you have claimed will be released back into the School Places system if the school and School Places have not been able to contact you after several attempts.
I’m interested in a specific school. Can School Places help me?
We’ll try our best! When discussing your needs with our Customer Service Consultant let them know which school your preference is. If the school hasn’t yet loaded a vacancy that matches the year level and intake year you’re after, we’ll speak to them about potentially releasing one for you.
What can I do if there are no vacancy options that match what I’m looking for?
Inventory in the School Places system is constantly changing as new schools come on board and additional vacancies are released by existing partner schools. Don’t despair if the vacancies loaded at this point in time don’t meet your needs, our Customer Service Consultant can register your details for you to receive an automated alert once additional spots become available.
If I claim a discounted vacancy, what school fees do I have to pay once the discounted offer period expires?
At the conclusion of the discounted offer period the school’s fee will revert to the current full tuition fee.